In compliance with the Directive EU 2016/680 (GDPR). Last updated: May 1st, 2018

idioma s.r.o. protects the data and personal privacy of our website visitors and subscribers. This General Data Protection, Privacy & Cookies Policy (the “Policy”) describes how we collect, use and secure private data from our websites.

idioma, s.r.o. operates http://www.idioma.com (the "Site") and subdomains connected to the Site, and it operates the Services connected to the Site. This document informs you of our policies regarding the collection, use and disclosure of Personal Data we receive from the Site visitors, Newsletter and Account subscribers, as well as the protection measures and rights of the users and Account subscribers to the disclosed Personal Data.

1. Data of idioma.com visitors

  1. Types of data we collect and use
    Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
    This Log Data may include information such as:
    • your computer's Internet Protocol (“IP”) address,
    • the browser type and browser version,
    • the pages of our Site that you visit,
    • the time and date of your visit,
    • the time spent on those pages and other statistics.
    We collect most of this data through Cookies. To learn more about Cookies and the idioma Cookie Policy, click here.
  2. Purpose of the data use
    We use the above mentioned data to improve the Site performance and traffic and to finetune the experience for each user of our Site and Services. In addition, we may use third party services such as Google Analytics or Google AdWords that collect, monitor and analyze this data.
  3. Security of the data
    idioma never publicly discloses obtained Personal Data and the data is transmitted and stored in secured ways. The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
  4. Rights to the disclosed data
    You have the right not to disclose this type of data by not giving consent to the data collection via Cookies. If you wish to remove the Cookies you already approved, please click here.

2. Data of idioma.com Newsletter subscribers

  1. Types of data we collect and use
    In order to send you the Newsletter, we need to collect and store your:
    • E-mail address
    • Name identifier associated to this e-mail address
  2. Purpose of the data use
    We use this data to
    • send you the Newsletter updates to the provided e-mail address,
    • send you occasional technical updates and notifications,
    • send you occasional promotional offers based on marketing profiling.
  3. Security of the data
    idioma never publicly discloses obtained Personal Data and the data is transmitted and stored in secured ways.
    The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
  4. Rights to the disclosed data
    You can express the opt-in consent with idioma using this Personal Data for respective purposes through ticking consent checkboxes under the Newsletter subscription form.
    To remove your name and e-mail address from our databases, please click the “Unsubscribed” link within the e-mails we sent you, or write to us via Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo.

3. Service users data – Data of users who order without subscription

  1. Types of data we collect and use
    In order to send you the price and delivery time estimate from our online ordering platform at translation.idioma.com, as well as to register your order without an account subscription, we need to collect and store your:
    • E-mail address
    • Name identifier associated to this e-mail address
    • Country of origin (optional)
  2. Purpose of the data use
    We use this data to
    • send you the estimate/order/payment confirmation to the provided e-mail address,
    • send you occasional technical updates and notifications,
    • send you occasional promotional offers based on marketing profiling.
  3. Security of the data
    idioma never publicly discloses obtained Personal Data and the data is transmitted and stored in secured ways.
    The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
  4. Rights to the disclosed data
    You can express the opt-in consent with idioma using this Personal Data for respective purposes through ticking consent checkboxes under the subscription form upon ordering.
    To remove your name and e-mail address from our databases, please write us to Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo.

4. Service users data – Data of idioma WORLD Client Account subscribers

  1. Types of data we collect and use
    The idioma WORLD Account is a gateway to the idioma Services for our clients. Subscribers to this account can generate translation estimate and orders, receive an overview of the project history and fully manage their Personal Data as well as the privacy of it.
    For this, we collect and store your:
    • First name and surname,
    • E-mail,
    • Phone number,
    • Postal address,
    • VAT and other invoicing-related data.
  2. Purpose of the data use
    We use this data primarily to bring you the ultimate customized client experience. Therefore we may use it for:
    • Technical updates and notifications,
    • Administration and invoicing,
    • Marketing purposes (storing and analyzing the data for CRM purposes of idioma, client segmentation and profiling, sending newsletters, interesting tailored offers and information).
  3. Security of the data
    idioma never publicly discloses obtained Personal Data and the data is transmitted and stored in secured ways.
    Your account is protected by a password that you can change and manage in the Account administration.
    The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
  4. Rights to the disclosed data
    You can express the opt-in consent with idioma using this Personal Data for respective purposes through ticking consent checkboxes under the subscription form upon activating an account subscription.
    To revise, edit or retract your consent for respective Personal Data usage purposes, please go to the My Privacy section in your Account.
    To remove all your Personal Data from our databases, please go to the My Privacy section in your Account, where you can easily request to delete the data.

5. idioma Translation Suppliers

  1. Types of data we collect and use
    Every Translation Supplier of idioma needs to have a Supplier account registered in order to accept projects and manage the business relationship with idioma. Therefore we need to store data such as:
    • First name and surname,
    • E-mail,
    • Phone number,
    • Postal address,
    • Invoicing details,
    • Profile picture (optional),
    • Qualification details,
    • CV.
  2. Purpose of the data use
    We use this data solely to cover the business relationship with our Translation Suppliers, respectively:
      - Administration and invoicing,
    • Technical updates and notifications,
    • Qualification profiling,
    • Respective promotional purposes: In case you provided us with your photograph, and to promote your work,  we could use it in the “We are idioma” section of our website, or in other promotional material, such as brochures, websites, etc.
      Providing of a photo is absolutely voluntary, and you can delete the picture from your profile any time.
  3. Security of the data
    idioma never publicly discloses obtained Personal Data and the data is transmitted and stored in secured ways.
    Your account is protected by a password that you can change and manage in the Account administration.
    The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
  4. Rights to the disclosed data
    You can express the opt-in consent with idioma using this Personal Data for respective purposes through ticking consent checkboxes under the subscription form upon activating an account subscription.
    To revise, edit or retract your consent for respective Personal Data usage purposes, please go to the My Privacy section in your Account.
    To remove all your Personal Data from our databases, please go to the My Privacy section in your Account, where you can easily request to delete the data.

Cookies Policy

Last updated: May 1st 2018

idioma, s.r.o. uses cookies on http://www.idioma.com and connected subdomains (the “Site” and the “Service”). You give consent to the use of cookies by clicking the “I agree” button appearing upon each fresh log into the Service.

Our Cookies Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies regarding the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be “persistent” or “session” cookies.

How idioma s.r.o. uses cookies

When you use and access the Service, we may place a number of cookie files in your web browser.We use cookies for the following purposes:

  • to enable customized functions of the Service,
  • to provide analytics of the site performance,
  • to store your preferences,
  • to enable advertisements delivery, including behavioral advertising.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service, such as Essential cookies, which we may use to authenticate users and prevent fraudulent use of user accounts.

Third-party cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so forth, such as Google Analytics and Google AdWords.

Your choices regarding cookies

If you'd like to delete idioma cookies or instruct your web browser to delete or refuse cookies, please consult the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where you can find more information about cookiesYou can learn more about cookies at the following third-party websites:

Changes to this General Data Protection, Privacy & Cookies Policy

This Policy is effective as of May 25th 2018 and will remain in effect except with respect to any future changes in its provisions, which will come into effect immediately after being posted on this page.

We reserve the right to update our Policy in accordance with appropriate legal requirements at any time.

If we make any material changes to this Policy, we will notify you either through the e-mail address you have provided us, or by placing a prominent notice on our Site.

If you have any questions about this Policy, please contact us.

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